Privacy Policy

Information We Collect

We collect personal information in two main categories:

Payment Information

We do not store or process credit card or payment information directly.

All payments are handled securely through:

• Tern.travel (third-party travel payment authentication service)
• Cruise lines, tour operators, airlines, hotels, and other travel suppliers

Payment data is managed by these providers under their own privacy and security policies.

How We Collect Information

We collect information through:

• Website contact forms and quote request forms
• Newsletter signups
• Quizzes and lead magnets
• Phone calls and emails
• Calendly or similar scheduling tools
• Chat features (current or future)
• Our CRM and booking systems through Tern.travel and Avoya Travel

How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes
• Book and manage travel arrangements
• Communicate with you about your trips
• Send newsletters and marketing communications (you may opt out at any time)
• Improve our websites and services
• Comply with legal and regulatory requirements

How We Share Your Information

We may share your information with trusted third parties only as necessary to provide travel services, including:

• Cruise lines
• Tour operators
• Airlines
• Hotels and accommodations
• Payment processors
• Travel insurance providers
• Tern.travel
• Avoya Travel and its booking platforms

We do not sell, rent, or trade your personal data to any third parties.

Cookies and Tracking Technologies

Our websites use cookies and similar tracking technologies through third-party services such as:

• Google Analytics
• Meta (Facebook) Pixel
• Google Ads tracking

These tools help us:

• Understand website traffic and usage
• Improve marketing performance
• Enhance user experience

You can control cookie behavior through your browser settings.

Data Storage and Security

Your information is stored using:

• Secure email platforms
• CRM systems
• Travel industry booking portals
• Supplier platforms

We rely on professional platforms such as Tern.travel and Avoya Travel, which use:

• Password protection
• Encrypted connections
• Industry-standard security practices

No system is 100% secure, but we take reasonable steps to protect your data.

Your Rights and Choices

You have the right to:

• Request access to your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal and contractual obligations)
• Opt out of marketing emails at any time using the unsubscribe link

Requests may be sent to: william.robison@avoyanetwork.com

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. Our services are intended for adults.

International Visitors (GDPR & CCPA)

We comply with applicable privacy regulations, including:

• The General Data Protection Regulation (GDPR) for European visitors
• The California Consumer Privacy Act (CCPA)

California residents may request:

• Disclosure of collected data
• Deletion of data
• Confirmation that data is not sold (we do not sell data)

Avoya Travel maintains a California Seller of Travel registration, which applies to bookings processed through their systems.

Third-Party Websites

Our websites may contain links to external websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this Privacy Policy, contact:

Sun Sand Sea Travel, LLC d/b/a Sun Sand Sea Travel

Email: william.robison@cruiseplanners.com

State of Business: Missouri